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Returns Policy

Defective or Damaged Products:

Marakym® products have been rigorously tested and thoughtfully designed with both consumer and doctor input.
From the latest in technology to the material chosen, our team ensures consumers are receiving the ultimate in comfort, functionality, and durability.
Marakym® products go the distance and are built to last!
Occasionally, merchandise may get damaged. If you experience any flaws out of the box, please contact us at support@marakym.com, briefly explain the issue, and we will provide a solution to replace the product.
You have 30 days from the purchase date to notify us of any defective product you may have received.

Shipping Errors and Unreceived Merchandise:

If you did not receive an item due to a shipping error on your part during the ordering process, contact us at support@marakym.com and we will re-ship the order. You will be responsible for covering the new shipping fee along with a small re-stocking fee per item. If you do not receive merchandise due to a shipping error on our part; we will replace the order at no cost to you.
Our goal is always 100% customer satisfaction, and we appreciate your business and support!

Thank You,
The Marakym Team